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2376 Athens Ave. Redding Ca, 96001 877-221-3633 toll-free
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If you're seeking an easy, transportable mobility option, but need a weight capacity greater than 300 pounds, the Drive Medical Phoenix HD 3 is the right choice for you. The Phoenix HD 3 has the highest weight capacity in the market for travel scooters and combines easy portability with a 350 lb. weight capacity to accommodate a greater variety of users. Its 3-wheel configuration gives it excellent maneuverability for indoor use. The Phoenix HD 3 is lightweight and easy to disassemble-perfect for taking the scooter wherever you want to go, either around the neighborhood or far from home. It can be disassembled quickly and easily into four easy-to-handle pieces for loading into a car, truck or van to take shopping or on vacation. The Phoenix HD offers great features which include color change panels in red and blue and ergonomic "finger-pull" throttle control to make operating the scooter easier if you experience limited strength or dexterity in your hands and fingers. The Phoenix HD also includes a headlight for enhanced safety and solid, flat-free tires for worry-free use. You can adjust the height of the Phoenix HD's comfortable stadium-style seat which has attractive two-tone upholstery and armrests that can be adjusted in width and angle. The Phoenix HD also provides top performance with its 4 mph top speed and 15 mile maximum cruising range. Go ahead, experience the Drive difference.
Features and BenefitsWe have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at orders@everythingmedicalonline.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at orders@everythingmedicalonline.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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Saturday 9:00 AM - 5:00 PM
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