2376 Athens Ave. Redding Ca, 96001 877-221-3633 toll-free
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The MSS Tilt and Recline seating system is designed for children with moderate to severe physical involvement. This multiple support chair has a hydraulic actuator that activates the tilt-in-space feature for a variety of sitting positions including up to a 45 deg tilt and recline (orientation in space) from 80 deg to 140 deg. The reclining seating system can be removed for use as an insert with regular chairs. MSS standard equipment includes: Hi or Low Base, Pelvic Strap, Trunk Harness, Lateral Supports, Abduction Wedge, Removable Headrest and Footrests with Toe Loops. Cushion covers are removable and washable.
Features and BenefitsWe have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at orders@everythingmedicalonline.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at orders@everythingmedicalonline.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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Monday - Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
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